FEL Wines Privacy Statement
This privacy statement applies to http://www.felwines.com/ web site and domain.
FEL uses personal information to better understand your needs and interest and provide you with better service. Once you choose to provide us with personal information, you can be assured that it will only be used to support your customer relationship with FEL. We take seriously the trust you place in us. FEL will not sell, rent or lease your personally identifiable information to others.
This privacy statement covers personally identifiable information, anonymous data collection and aggregate reporting. Personally identifiable information is any information that is associated with your name or personal identity. Anonymous (non-personal) information is data about usage and service operation, reported in aggregate, which is not associated to a specific personal identity. Aggregate information is data collected and summarized for a broad category of customers.
What we collect
On the FEL web site, you can make information requests or register yourself. The types of personal information you provide to us on these pages may include name, address, phone, email address, user IDs and passwords, and contact preferences.
FEL does not knowingly collect information from children under the age of 13 and FEL products and services do not target information to children under 13. FEL is committed to protecting the privacy needs of children and we encourage parents to take an active role in your child’s online activities and interests.
If you apply to volunteer at FEL, you provide your email address, educational and employment background, and volunteer interest data. You may choose to submit your name when registering or remain anonymous. FEL will not use personal data submitted as part of the volunteer application process for any other purpose.
How we use it
FEL uses your information to help us understand your needs and interests and provide you with better services. Specifically, we use your information to help to communicate with you, to update you on services and events, to personalize promotional offers and to personalize some http://www.felwines.com/ web sites. Occasionally we may also use your information to contact you for market research regarding FEL products or services. We will give you the opportunity to opt-out of market research and customer surveys.
Data collected online may also be combined with information you provide through other sources such as call centers or public events such as trade shows, seminars, or educational events.
Anonymous (non-personal) data is aggregated for reporting about http://www.felwines.com/ web site usability, performance, and effectiveness. It is used to improve the customer experience, usability and site content.
Who we share it with
FEL will not sell, rent, or lease your personally identifiable information to others. FEL will not share your personal information with a business partner or any unrelated third party company unless you give your permission. Your permission will be requested when you submit your information.
You can subscribe to receive information and FEL-wide marketing communications. FEL-wide communications may include new event information, special offers or possibly an invitation to participate in market research. We give you a choice regarding FEL-wide communications by postal mail, email and telephone.
Personal data given to FEL may be transferred across state and country borders for the purposes of data consolidation, storage and simplified customer information management. The practices which govern this data movement are described in our commitments in the Choice and Security sections of this privacy statement.
Access and Accuracy
FEL strives to keep your personally identifiable information accurate. We have put in place managerial data standards review processes and technological tools to maintain customer data accuracy. We will provide you with access to view and change your information, including making every effort to provide you with online access. To protect your privacy and security, we will also take reasonable steps to verify your identity, such as a password and user ID, before granting access to your data. Certain areas of FEL’s web sites may limit access to specific individuals through the use of passwords and other personal identifiers.
The most effective way to view and change your personal information is to return to the web page where you originally submitted your data and follow the instructions on that web page or send us a message as described in “Contacting us” below. Data access is also available upon request.
FEL is committed to ensuring the security of your information. To prevent unauthorized access or disclosure, maintain data accuracy and ensure the appropriate use of the information, FEL has in place appropriate physical, managerial procedures to safeguard the information we collect.
To opt-out of FEL marketing contact, please visit our opt-out page and provide your email and/or name and relevant information about registrations you may have with FEL. This opt-out will cancel all marketing and support communication and newsletters.
http://www.felwines.com/ does not post third-party ads on our web site. FEL may use third-party media companies to place ads for FEL products or services on other companies’ web sites. If you view a web page where FEL ads appear, the online media company may place a cookie or web beacon on the user’s computer. This allows the online media company to recognize the computer when it is used to return to that site or measure advertising response. This data is anonymous and is not linked to personal data on the user’s computer or any FEL databases. Some FEL newsletters delivered on FEL’s behalf by online media companies use the same technologies. In both cases, this data is also used by the online media company to measure advertising and content interest and relevance. FEL does not have access to the data collected by the online media company. To prevent online media companies from placing cookies on your computer, you will need to visit each media company’s web site and use their cookie removal (opt-out) process.